Refund & Cancellation Policy

Cancel renewal from the Stripe Customer Portal available after checkout, or contact support from the account email. Cancellation stops the next charge; paid access normally continues until the current billing period ends.

Subscriptions provide current-period generation allowances and access, not stored value. Unused document, diagram or video capacity does not roll over and is not refundable merely because it was unused.

AI outputs vary and always require review. If a generation materially fails to follow the submitted brief, first use the revision or regeneration controls and contact support with the task reference. Generation preference alone does not establish non-delivery.

We review duplicate charges, billing errors and prolonged service failures promptly. Where consumer law grants a cooling-off or statutory refund right, it applies. If you ask us to begin immediate digital performance during a cooling-off period, statutory treatment may change once performance begins. Approved refunds return through the original payment provider; processing time is controlled by the provider and bank.

Contact support@lrdqmss.shop before filing a payment dispute so we can investigate the transaction, cancellation record and service delivery. This does not restrict payment-provider or statutory rights.